Frequently Asked Questions
Find practical answers before ordering. Contact the shop if your question is specific to an address, product or delivery date.
Where do you deliver?
The checkout lists supported delivery districts and calculates the applicable charge. Contact us for an address not shown.
Is same-day delivery available?
Same-day delivery may be available for eligible in-stock orders and locations. Confirm urgent requests with the shop.
How can I track an order?
Use the Track Order page with your order details, or contact the shop for help.
How should I care for cut flowers?
Use a clean vase, trim stems at an angle, refresh the water regularly and keep flowers away from direct heat and ripening fruit.